Terms & Conditions

General Products

Customers Responsibilities

The customer will be responsible for the following activities:

  • The required resources are to be defined in writing in the 10 day pre-commencement period
  • Availability of the Designated Contact Person in Office hours during the course of the project
  • Complete Product Information and briefing will required
  • Photographs if required will be provided or purchased by [company name here]/Uplift Tech
  • Images used in the design will be a whole sole responsibility of [company name here] far as
    copyrights issues are concerned.
Uplift Tech Responsibilities

Uplift Tech will be responsible for the following

  • Concept, visualization, designed & developed as per [company name here] requirement
  • Availability of resources as per the project plan
  • Availability of the Designated Contact Person in the Office hours during the course of the
    project
  • Help in roll out of the project by the timeline.
Validity
  • This offer is valid for 45 days from the date of proposing.
Acceptance Criteria
  • The project acceptance will be strictly based on the acceptance criteria, any changes to the
    functional specifications will be under change control and [company name here] and Uplift
    Tech will mutually agree on the effects of this change on timelines and cost.
General

In general the contract will be bound by these terms and conditions.

  • Any major changes in the proposed makeover will be under change control and depending
    on the nature of the changes requested by the organization, the charges will be mutually
    agreed between Uplift Tech and [company name here]
  • All disputes are to be resolved in good faith through senior management of both the parties. In case the dispute cannot be resolved at that level then it is to be resolved through arbitration where both sides will bear the cost of its legal advisors respectively.
  • All or any design created by Uplift Tech cannot be modified or changed or resized by any
    other company or individual other than [company name here] itself, until after sign-offs n
    uplift hand-over all the content to [company name here]
  • Any major additions or changes not defined in features will be charged separately.
  • Uplift Tech will not be responsible for issues related to hosting server or 3 rd party software
    which Uplift Tech is not directly linked to.
  • All Images used on the site is to be provided by the [company name here]. Uplift Tech will
    not be responsible for copyrights of them.
  • Content will be provided by the [company name here]
  • In case of cancellation of a signed order, [company name here] will pay 25% of the contract
    amount as cancellation charges. In case the contract is cancelled at a time where the 25%
    charges are not enough to cover the expenses already incurred by Uplift Tech then
    [company name here] will be liable to pay the additional charges that should not exceed the
    total amount of this contract.
  • Acceptance of proposal shall be through a formal purchase/work order.
  • One time setup charges mentioned shall be billed in the first invoice.
  • Once the design/development work has been approved & gone for implementation any
    changes in it will be charged on hourly basis.
  • Personal visitation is not included unless mentioned in the package, Separate charges apply,
    see tariff sheet.
  • Credit period for any payment is max. 10 working days after that uplift will have the
    authority to temporary discontinue your services.
  • Standard Payment options:
  •  Direct Account Transfer
    • Tax applicable
    • Transaction cost to be bared by client
    o Cash accepted (applicable only on few case)
    o All payments shall be made in advance via cross-cheque in favour of Cartz Link
    o Prices are without tax. All tax applicable as per govt. rules
  • Uplift Tech is not liable for any indirect, incidental or consequential or punitive damages, or
    for loss of profits, revenue or data, whether in an action in contract, tort, product liability,
    statute or otherwise, even if advised of the possibility of those damages.
  • An early exit from maintenance/monthly contract, customer will be then fall into 3/6
    months payment category unless the customer complete whole 1 year cycle with us.
  • Visitation:
    o Short visit (min. 2 hours) : Rs.3000 + tax
    o Half day (4hrs): Rs.5000 + tax
    o Full day (8hrs): Rs.8000 + tax

Ecommerce/Website/Mobile App:

  •  Product information to be provided at time one.
  • Hosting and domain details will be required
  • All website content, images and product details are required before development starts
  • Products details should be provided in excel sheet with required pictures or API in case of integration
  • Product entry cost doesn’t include copy writing
  • Integrations with company present system is not included. Service can be provided.

Mobile App:

o Service is available on site developed by Uplift Tec.
o Conversation of mobile app of sites developed by another company can also be
converted by us. Cost will be defined after assessing the present site.

  • Payment:

o 50% – advance at the start
o 35% – start of UAT phase
o 15% – After uploading – all the website content n data will be handed-over after
receiving the final amount. Not applicable if maintenance is in place.

Support & Maintenance:

  • Contract needs to be signed for 3 months /6 months /1 years
  • Advance monthly / bi-monthly or quarterly based payment.
  • Post-dated cheques required for the contract period.
  • All cheques signed should be from company accounts and cross-cheque in favour of Cartz
    Link
  • Min. 3months support needs to purchased
  • Will require Hosting details / CP panel details to access server for fixes
  • Admin details for updating n editing content n plugins
  • Additional support hours will be charged @Rs.1500 per hour
  • An early exit from maintenance contract, customer will be then fall into 3/6 months
    payment category unless the customer complete whole 1 year cycle with us.
  • Site visit are not included. Check out above our visitation charges

Social Marketing:

  • NO contract for 1month, only work order is required\
  • Contract needs to be signed for 3 months /6 months /1 years
  • Start of project: 1 month advance
  • Advance monthly / bi-monthly or quarterly based payment.
  • Post-dated cheques for the contract period.
  • All cheques signed should be of company accounts (preferred)
  • Social channels access rights will be required for designated person managing from our site
  •  Advertising Cost:o Standard 10% agency commission will apply on advertisement amount
    o 100% advance payment

SEO

  • We will require complete access to site backend content management solution.
  • Site should be integrated to Google analytics and SEO optimization tool.
  • NO contract for 1month, only work order is required
  • Contract needs to be signed for 3 months /6 months /1 years
  • Start of project: 1 month advance
  • Advance monthly / bi-monthly or quarterly based payment.
  • Post-dated cheques for the contract period.
  • All cheques signed should be of company accounts
  • Social channels access rights will be required for designated person managing from our site
  • Advertising Cost:

o Standard 10% agency commission will apply on advertisement amount
o 100% advance payment

SEM

  • If require complete access to site backend content management solution
  • Site should be integrated to Google analytics and SEO optimization tool.
  • NO contract for 1month, only work order is required
  • Contract needs to be signed for 3 months /6 months /1 years
  • Start of project: 1 month advance
  • Advance monthly / bi-monthly or quarterly based payment.
  • Post-dated cheques for the contract period.
  • All cheques signed should be of company accounts
  • Social channels access rights will be required for designated person managing from our site
  • Advertising Cost:

o Standard 10% agency commission will apply on advertisement amount
o 100% advance payment

SMS marketing:

  • Company to provide content for SMS marketing
  • Setup of SMS marketing will require 1-2 working days
  • Branded SMS:
    o PTA approval is required for branded SMS
    o Company documentations will be required for approval from PTA.
    o It will take 3-4 working days for PTA approval
  • 100% advance payment
  • All applicable text

Email Marketing

o Content and artwork will be required by client for the whole month based on no. of email
shoots purchased
o 100% advance payment
o Setup time 1-2 working days

Content Development

  • All content related services: 1 initial write-up with 2 revisions
  • Social media marketing calendar – design of post or advertisement is not included
  • 50% advance 50% on delivery of final write-up

Photography

  • Out of khi travel cost is not included
  • Digital photos version only
  • Photo touch up is not included
  • Additional hours @ Rs.3000 per
  • Client to provide USB to copy the content or it will be wetransfer.com
  • 50% advance 50% after photography is done.
  • Note: Uplift team – make sure you take clients approval of photographs before leaving the place.

Logo and basic brand guidelines

  • Editable printable files will be provided in ai /eps/psd format
  • Colored print-outs are not included.
  • Branded-guidelines will be provided in soft copy
  • 50% advance 50% on all deliverables

Domain & Hosting:

  • Domain & hosting are charged for 1 year at one time.
  • Technical Specifications Requirements (if client has his own hosting)
    o HTML5/CSS3
    o JQuery, Ajax
    o WordPress CMS
    o Mysql data base
    o Linux based hosting required
    o Compatibility: Compatible with all HTML5/CSS3 supported browsers on desktop/mobile/tablets
  • Payment:
    o 100% advance payment

Data Entry:

  • This service is an addition to our current services. Not provided individually
  • Product information to be provided at time one
  • Payment terms advance preferred but little flexible based on client previous payment history

Standard Website Terms

By accessing or using this Website, you agree to the following terms and conditions concerning the use of
this Website (“Terms of Use”). Uplift Tec may make changes to the content, design & downloadable
material of this Website, the Terms of Use however it feels necessary without notifying its viewers. The
revised Terms of Use shall be posted on this Website. By viewing the website and its pages, you agree to
the Terms of Use. Your continued use of this Website following any changes shall constitute your
acceptance of such changes. If you do not agree to the Terms of Use, then do not use this website.

Use of this Website

You may not distribute, transfer, download, upload, resell, or republish any of the Contents of this.

Website through and using print, electronic or any other media without the prior written authorization of Uplift Tec.

Copyrights and Other Intellectual Property

Unless explicitly noted or as noted below, all materials and information contained within and on this
Website, including but not limited to, all images, pictures, logos, illustrations, designs, photographs, video
clips, text, icons, graphics, case studies, white papers, press releases, designs, overall appearance of this
Website, and written and other materials that appear on this Website are copyrights, trademarks, trade
dress or other intellectual property owned, controlled, or licensed (all of which, collectively, are herein
referred to as the “Contents”) by Uplift Tec or its affiliates or are the property of their respective owners
and are protected by international copyright laws and conventions.

Disclaimer

THE WEBSITE, ITS CONTENTS, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. USE OF THE WEBSITE AND ITS CONTENTS IS AT YOUR SOLE RISK. THE WEBSITE AND ITS CONTENTS ARE PROVIDED WITHOUT ANY REPRESENTATIONS, OR WARRANTIES OF ANY KIND WHATSOEVER, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF TITLE OR ACCURACY AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Uplift Tec MAKES NO WARRANTY THAT: (A) THIS WEBSITE WILL MEET YOUR REQUIREMENTS; (B) THIS WEBSITE WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; (C) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THIS WEBSITE WILL MEET YOUR EXPECTATIONS AND UPLIFT TEC WILL NOT BE RESPONSIBLE FOR ANY PURCHASES OR DECISIONS MADE USING THE CONTENTS OF OR INFLUENCED BY THIS WEBSITE. ANY CONTENT OR SOFTWARE DOWNLOADED OR OTHERWISE OBTAINED THROUGH THIS WEBSITE IS DONE AT YOUR OWN DISCRETION AND RISK. Uplift Tec SHALL HAVE NO RESPONSIBILITY FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY CONTENT OR SOFTWARE.

Limitation of Liability

Under no circumstances shall Uplift Tec be liable for any damages, including, without limitation, direct,
indirect, incidental, special, consequential, punitive damages, or damages for loss of data, profits,
revenue, incurred by you or any third party, whether under a contract, tort or any other theory of
liability, arising in connection with any party’s use of this Website or in connection with any failure of
performance, error, omission, interruption, defect, delay in operation or transmission, computer virus,
line system failure, loss of data, or loss of use related to this Website or any website operated by any
third party or any contents of this Website or any other website, even if Uplift Tec is aware of the
possibility of such damages.

Indemnity

You agree to defend, indemnify and hold harmless Uplift Tec, its officers, directors, employees and agents
from and against any and all claims, liabilities, damages, losses or expenses, including reasonable
attorneys’ fees and costs, resulting from or in any way connected with your access to or use of this
Website or breach by you of the Terms of Use.

Submissions

If you submit any information to Uplift Tec via this Website, the information shall be deemed and shall
remain the property of Uplift Tec and Uplift Tec shall have the right to use that information in
furtherance of Uplift Tec’s business.

Passwords

You are responsible for maintaining the confidentiality of any password(s) you are given to access this
Website, and are fully responsible for all activities that occur under your password(s). You agree to notify
Uplift Tec immediately of any unauthorized use of your password(s).

Links to Third Party Websites, Content, Products, Services

Uplift Tec may create links between this Website and one or more websites operated by third parties.
Uplift Tec has no control neither takes responsibility over any such nor other websites, the contents
therein or the products/services offered. The existence of any such links shall not constitute an
endorsement, representation or warranty by Uplift Tec of such websites, the contents of the third party
websites, the products or services of such websites or the operators of the websites. Uplift Tec
disapprove responsibility for the privacy policies and customer information practices of third-party
Internet sites hyperlinked to this Website. If you choose to purchase any products or services from a third
party, you agree that Uplift Tec is not responsible for: (a) the quality of third party products or services;
and (b) fulfilling any of the terms of your agreement with the seller, including delivery of products or
services and warranty obligations related to purchased products or services. You agree that Uplift Tec is
not responsible for any loss or damage that may be incurred from dealing with any third party.

Termination of Use

You agree that Uplift Tec may, at its discretion, at any time terminate your access to this Website and any
account(s) you may have in connection with this Website. Access to this Website may be monitored by
Uplift Tec.

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